Privacy Policy

Thank you for visiting the City of Allen Web site. The City of Allen is committed to protecting our customers' privacy. The City of Allen does not, without your knowledge and permission, collect personal information about you or regarding the reasons for your visit to The City of Allen will not resell or distribute any site-visitor data, including information that may be collected as a natural result of your visit. Unless you voluntarily provide personal information to us when inquiring about or requesting specific services, we will not ask you for or track any personal information for any purpose.

The City of Allen’s Web site may contain links to third party websites. When you link to an outside Web site, you are no longer on our site and are subject to privacy and other practices of the new site. The City of Allen is not responsible for the practices or content of these or any other sites.

If you choose to send us e-mail that includes personal information, we will generally use the information only to respond to your message and for no other purposes. Occasionally, however, we may forward your e-mail to a different department that may be better able to help you. Your e-mail address may also be entered on your water account for future reference and for correspondence purposes by city staff.

If you have any questions regarding this privacy policy, please the City of Allen’s Customer Service Department, by calling (214) 509-4560.